Chrysler Pacifica Plug-in Hybrid recalled over fire hazard

Recall date

July 18, 2024

Source

National Highway Traffic Safety Administration (NHTSA)

Official notice title

Chrysler (FCA US, LLC) recalls 2017–2018 Chrysler Pacifica Plug-in Hybrid

Recall number

24V536000

Brand / firm

Chrysler

Sold / distributed

Potentially affected: 15,910 units

Why it was recalled

A vehicle fire increases the risk of injury.

What was recalled

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

What to do

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.. Follow the official notice for full instructions.